The screen will briefly go blank, then the message "Please wait while we install a system update" reappears with a blue progress bar. Leave your Surface on and don't touch it until after the process is complete. Continue to hold the volume-down button.Īfter you see the message "Please wait while we install a system update" on the screen, release the volume-down button. The Microsoft logo appears on your screen. While you're doing this, press and release the power button. Press and hold the volume-down button on your Surface.
If you're using a USB drive that has a USB-A connector, you will need a USB-A to USB-C adapter. Insert the USB drive into the USB-C port of your Surface. Use the USB drive on Surface Go or Surface Go 2 After the folders and files have finished copying, you'll see 38 folders and 2 files on the USB drive. zip folder, then copy them to the USB drive you previously formatted.
Select all the folders and files from the. Open the SurfaceGo_FixNoBootableDevice.zip file that you previously downloaded by double-clicking it. Don't download the file directly to your USB drive. Use a USB drive that is at least 8 GB and formatted to FAT32.ĭownload the USB solution. Note: To create the USB drive, you need another computer.
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